sail with confidence crystal programme
The World’s Most Awarded Luxury Cruise Line invites guests to dream big and plan for their future travels with total confidence, excitement and reduced pressure of commitment. Newly expanded to include voyages across all Crystal Experiences – Ocean, River, Yacht and Expedition – is our Crystal Confidence 3.0 for select new and existing bookings. This new limited-time offer launches in conjunction with enhancements to our other Peace of Mind booking policies – from reduced deposits and extended final payments to relaxed cancellation schedules and extended Early Full Payment Savings – granting travelers who are eager to return to their global discoveries with broader choices and flexibility to alter plans if necessary.
Prepare to enjoy the spacious luxury and all-inclusive value of Crystal… Where Luxury is Personal™.
BOOKING POLICIES FOR YOUR PEACE OF MIND
OCEAN | RIVER | YACHT | EXPEDITION
Our Peace of Mind booking policies have been expanded and enhanced to provide you with greater confidence, choices and flexibility when making your future travel plans.
Crystal Cruises reserves the right to correct errors or omissions and to change promotions without notice.
EASY BOOK PROGRAM
15% Deposit on all Crystal Experiences for new bookings
100% refund of your deposit if you need to cancel prior to our standard cancellation schedules as admin fees are also waived.
For existing bookings, the waived admin fee will be retroactively applied to your booking.
Look ahead and plan your future Crystal cruise with total peace of mind. Crystal’s new Easy Book offers a no-risk reduced deposit of just 15% (normally 25%) on the all-inclusive, luxury cruise of your choice, granting a 100% refund of your deposit if you need to cancel prior to our standard cancellation schedules as admin fees are also waived. Available for all new bookings on any 2021-2024 Crystal experience — by Ocean, River, Yacht or Expedition — Easy Book is combinable with most Crystal savings programs currently available, providing added value and flexibility to your travels.
DEPOSIT, PAYMENT & CANCELLATION UPDATE
2021 – 2024: Simplified for Ocean, River, Yacht & Expedition
Crystal has temporarily streamlined its sales and booking processes. For existing bookings, the waived admin fee and relaxed Early Full Payment Savings date will be retroactively applied to your booking.
All days shown are prior to first date of service.
| DEPOSIT / PAYMENT SCHEDULE | 2021 | 2022 - 2024 |
| Reduced Deposit | 15% | 15% |
| Relaxed Early Full Payment (2.5%) | 90 Days* | 150 Days |
| Relaxed Final Payment | 60 Days | 120 Days |
| CANCELLATION SCHEDULE | 2021 | 2022-2024 |
| Admin Fee | Waived | Waived |
| Cancellation 25% | 60 Days | 120 Days |
| Cancellation 50% | 30 Days | 90 Days |
| Cancellation 75% | N/A | 60 Days |
| Cancellation 100% | 7 Days or Less | 30 Days or Less |
* Early Full Payment Discount does not apply to 2021 Luxury Bahamas Escapes, Luxury Caribbean Escapes and Luxury Iceland Expeditions.
UPDATED!
EARLY FULL PAYMENT DISCOUNT
Revised Early Full Payment Discount policy applies to select voyages. To qualify for 2.5% savings, cruise must be paid in full at 90 days prior to first date of service for departures through December 2021* and 150 days prior to first date of service for all departures beginning January 2022 and beyond.
For existing bookings, the relaxed Early Full Payment Savings date will be retroactively applied to your booking.
*Early Full Payment discount does not apply to:
Symphony LUXURY CARIBBEAN ESCAPES, AUG - DEC 2021
Serenity LUXURY BAHAMAS ESCAPES, JUL - OCT 2021
Endeavor LUXURY ICELAND EXPEDITIONS, JUL - AUG 2021
COVID-19 vaccination required
Covid-19 vaccination required for guests 14 days prior to boarding any Crystal ship.
In preparation for our safe return to cruising, Crystal’s expanded health and safety protocols – Crystal Clean+ 4.2 – now include a Covid-19 vaccine requirement for all guests across all brand experiences – Ocean, River, Yacht and Expedition. Your clients’ comfort and well-being remain our top priority and this new measure adds to the comprehensive program of precautionary steps that includes negative Covid-19 tests for both guests and crew, reduced capacity, social distancing, nimble mask requirements, health screening questionnaires and more.
Award-winning and socially spacious by design, our fleet is readying itself for your clients return in the near future. We look forward to welcoming them back to Crystal, Where Luxury is Personal™.